Support

We're here to help.

Find a quick answer in the guides, or write to us. Flick is made by an independent developer, so your email goes to the person who builds it.

Contact support Browse the help center

Start with a guide.

Most answers are a click away.

Help center

Every shortcut, how search works, what each setting does, and fixes for common problems.

Browse the help center

Installation guide

Requirements, the Accessibility permission, your first launch, and how to uninstall.

Read the guide

Your license

What a license covers, and how it will work when Flick 1.0 launches.

About licenses

Refunds

Changed your mind? You can get a full refund within 7 days of purchase.

How refunds work

Quick fixes.

Short answers to common problems.

The panel says Flick needs accessibility permissions

Flick can't see your windows until you allow it. Click Open Accessibility Settings in the panel, or Accessibility permission needed in Flick's menu bar menu. Then, in System Settings › Privacy & Security › Accessibility, turn on Flick. If Flick isn't in the list, add it with the + button.

There's no need to restart: Flick notices within a few seconds and lists your windows as soon as it's allowed. Step-by-step guide

I press ⌥Tab and no panel appears

Keep holding ⌥ after you tap Tab. A quick tap and release switches straight back to your previous window without showing the panel. That's on purpose.

If nothing happens at all, make sure Flick is running, that Enable switcher shortcut is on in Settings › Shortcuts, and that no other app already uses ⌥Tab. If one does, quit it, then quit and reopen Flick. Holding ⌥ by itself doesn't open Flick; it opens when you tap Tab.

I chose ⌘Tab, but the macOS switcher still appears

Flick leaves ⌘Tab to macOS until it has the Accessibility permission, so you're never left without a working switcher. Turn on Flick in System Settings › Privacy & Security › Accessibility, and check that Enable switcher shortcut is on and Command ⌘ + Tab is selected in Settings › Shortcuts. If you quit Flick, ⌘Tab goes back to the macOS switcher.

A window or app is missing from the list

Check that the app isn't in Settings › Exceptions › Ignored Apps, and that Show only the active Space is off in Settings › General.

Some windows are left out on purpose: apps that live only in the menu bar, floating palettes and panels, Picture in Picture, very small windows, and the tabs behind the front tab of a tabbed window. If Flick can't read an app's windows, that app appears as a single row (as long as Show apps without windows is on in Settings › General), and choosing it opens the app.

Using the free version? It switches between your 5 most recent windows. A license unlocks every window. See pricing

I started typing and a window closed or minimized, or an app hid or quit

While the panel is open and you hold ⌥, four letters are shortcuts: ⌥W closes the selected window, ⌥M minimizes it, ⌥H hides its app and ⌥Q quits the app. If you switch with ⌘Tab, the same letters work with ⌘.

To search for anything with a W, M, H or Q in it, press Return, let go of ⌥, then type. Or open search directly with ⇧⌘Space.

I hid the menu bar icon. How do I open Settings?

While Flick is running, open it again from Finder or Spotlight and Settings appears. You can also click the gear in the bottom-right corner of the panel. To bring the icon back, turn on Show menu bar icon in Settings › General.

More fixes in the help center

Still stuck? Write to us.

Email support@flicknav.com about setup, a bug, an idea or pricing. The details below help us find a problem faster.

Email support Report a bug Suggest a feature

Your Mac

  • Model and chipApple menu › About This Mac
  • macOS versionShown in the same window
  • Other shortcut appsAnything else that uses ⌥Tab, ⌘Tab or global shortcuts

Flick

  • Flick versionSettings › About › Version
  • Your shortcut⌥Tab or ⌘Tab, in Settings › Shortcuts
  • Panel positionLeft, Center or Right, in Settings › Appearance

What happened

  • The stepsWhat you did, in order
  • Expected and actualWhat you expected, and what happened instead
  • A screenshot or recordingIf it helps. ⇧⌘5 takes either one

We only see what you send.

Used only to reply.

Your email address and message are used to answer you, and for nothing else. We'll never ask for a password.

Flick sends nothing on its own.

The app makes no network requests and has no analytics, so it never sends diagnostics or usage data. A screenshot of the panel shows your window titles, so crop out anything private before you attach it. Read the privacy policy