Refunds

7 days to change your mind.

Last updated: October 10, 2026

Our promise

If Flick isn't right for you, you can get a full refund within 7 days of buying your license.

Licenses go on sale with Flick 1.0, which is coming soon. This policy will apply to every license from the first day.

How to ask

Email support@flicknav.com from the address you used to buy Flick, within 7 days of your purchase. Include the order number from your purchase email so we can find your order. You don't need to send your license key.

If you'd like, tell us what didn't work for you. It helps us make Flick better. We'll never need your card details, so please don't send them.

What happens next

Flick purchases are handled by Dodo Payments, our payment provider and the merchant of record, which takes care of checkout, tax and refunds. Once we've found your order, the refund will be issued through Dodo Payments and go back to the original payment method.

How long it takes to show up on your statement depends on your bank or card issuer.

Your license after a refund

Your license will be turned off, and Flick will go back to the free version on the Macs where you used it. The free version switches between your 5 most recent windows and never expires, and your settings stay as you left them.

You don't need to delete Flick. If you'd rather remove it, the installation guide shows how. More about licenses: Your Flick license.

After 7 days

If something's wrong with Flick or with your purchase after the 7 days, email us anyway and tell us what happened. If Flick itself isn't behaving, the troubleshooting guide may have a quick fix.

Questions

Questions about this policy? Email support@flicknav.com or visit Support. See also our terms of use.